Salesforce, built around your business

  • Implementation
  • Automation
  • Optimisation
  • Managed Services

At PIT Solutions, we help organisations turn Salesforce into a true growth engine, not just a system of record. We align Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud with the way you sell, support customers, and run operations. The result is a Salesforce platform that fits your business rhythm from day one and scales naturally as you grow.

Salesforce, built around your business
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A Platform that Works the Way You Do

Salesforce is powerful out-of-the-box, but real value is unlocked when it reflects how your business truly operates. At PIT Solutions, we design Salesforce implementations that integrate naturally into your sales, service, and operational workflows, so teams feel enabled rather than restricted. By aligning the platform with your strategy and day-to-day reality, Salesforce becomes more than a data repository. It becomes an active driver of growth, efficiency, and better decision making. 

Discovery and Design

Understanding Before Configuring 

Every engagement begins with listening. We invest time in understanding how leads move through your pipeline, how customer support is delivered, and what insights leadership needs to steer the business. These insights form the foundation of your Salesforce blueprint, defining data models, security structures, and automation logic. With a clear and well-informed design in place, configuration follows a purposeful and tailored direction rather than guesswork. 

Salesforce Integration and Data Migration

Connecting the Business Ecosystem 

Salesforce rarely operates on its own. Whether integrating with marketing platforms, ERP systems, finance tools, or communication channels, seamless connectivity is essential for a complete customer view. We design and manage these integrations carefully, ensuring data flows securely and reliably across systems. At the same time, we handle data migration with precision, so your accounts, contacts, opportunities, and cases move across cleanly and accurately, ready for use from day one. 

Salesforce Customisation and Automation

Extending Beyond Standard Features 

While Salesforce provides a strong foundation, every organisation has its own complexities. Where standard functionality falls short, we extend the platform through thoughtful customisation and intelligent automation. From real-time dashboards that surface meaningful performance insights to automated workflows that remove manual effort, we shape Salesforce to adapt to your business processes rather than forcing teams to compromise. 

Scalability for Growth

Preparing for What’s Next 

Business evolution is constant, and your CRM must keep pace. We design Salesforce environments with scalability in mind, supporting growth into new markets, onboarding additional teams, and introducing advanced capabilities such as CPQ or Data Cloud when the time is right. This forward-looking approach ensures Salesforce remains a stable and flexible foundation for ongoing innovation and expansion. 

Adoption and Long-Term Success

Support That Extends Beyond Launch 

A successful Salesforce journey does not end at go-live. We support adoption through role-based training that builds confidence across sales teams, service agents, and leadership. After deployment, we remain a long-term partner, managing Salesforce updates, preparing for seasonal releases, and introducing enhancements at the right pace. Our focus is continuous improvement, ensuring the platform evolves in line with your business goals rather than standing still. 

Why PIT Solutions - Your Trusted Salesforce Partner

More Than Implementation 

Partnering with PIT Solutions means working with a team invested in your long-term success, not just initial setup. We combine technical expertise with a deep understanding of business operations to deliver Salesforce environments that are secure, flexible, and easy to maintain. The result is a CRM that supports efficiency today while laying a strong foundation for future growth. 

Typical Outcomes

  • 100% lead coverage with fair, auditable routing.
  • Faster quote-to-cash through automated approvals and CPQ.
  • Higher first-contact resolution and improved SLA adherence in Service.
  • Forecasts leadership can confidently stand behind.
  • Reduced operational workload through automation and clean integrations.

Engagement options

New org launches

Greenfield Sales, Service, or Experience Cloud implementations with core integrations designed to get you live quickly and confidently. 

Revive and optimise

Resolve performance bottlenecks, simplify complex flows, refine the data model, and relaunch dashboards for clarity and adoption. 

Scale programmes

Support advanced initiatives such as CPQ rollouts, partner portals, service modernisation, or Data Cloud activation as your business grows. 

Managed Salesforce

Ongoing admin and development support, release readiness, and continuous improvements to keep your Salesforce platform stable, secure, and evolving. 

Contact Us

Would you like to discuss your next digital project with us?

We’d love to hear from you! Let’s get in touch

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